From the feasibility study and design stage right through to the final installation and maintenance of your pool, you benefit from the expertise that comes with the No. 1 national pool manufacturer’s network.
That’s why your dealer stands by the following commitments:
Upon delivery of your Desjoyaux pool, we will issue you with a 10-year warranty certificate covering the structure and installation.
Manufacture, just like the Desjoyaux active permanent casing installation process (a technique patented in 1978), is tested and monitored by Bureau Veritas.
Our whole range of filtration units complies with CE and IEC standards.
In line with our drive for quality, our dealer is working towards AFNOR standard 03700 certification.
A free personalised feasibility study will be carried out with you, on site, by a qualified professional.
A clear contract will lay down all the deliverables, deadlines and personnel concerned at every stage of the project (so no unpleasant surprises, as everything is detailed in writing!).
Scheduled deadlines are respected. In the event of unforeseen circumstances (e.g. poor weather), we will contact you and agree on a new date together.
All personnel working on your project site will be either permanent Desjoyaux staff or regular subcontractors that have been carefully selected by the company and are bound by a service quality charter. Their experience and skills are reflected in the quality of their work. Personnel are easily recognisable thanks to their uniform, and will introduce themselves to you, or someone you have appointed in your place, before starting work at the project site.
Environment: your Desjoyaux dealer is committed to taking good care of your site (cleaning up after each step), as well as the environment (we will make sure that waste is kept to a minimum, and that recyclable materials are separated and disposed of correctly).
We will assist you in managing your pool once it is built. Construction is just the start of your pool’s life! Maintenance training and a service contract: winterisation, refilling, etc.
Warranty: like any company that takes its business seriously in the long term, we assume all our civil liability responsibilities. As soon the installation acceptance report is signed, we will issue you with a 10-year warranty certificate covering the structure and installation.